Privacy Policy

Last Updated: [Insert Date]

At LED Downlights Store (“we,” “us,” or “our”), we are committed to protecting your privacy while providing premium lighting solutions for homeowners, businesses, and commercial clients worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leddecorlights.com.

1. Information We Collect

We collect information to provide better services to all our customers, whether you’re purchasing dimmable LED downlights for your home or commercial high bay lights for your business:

• Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through our payment partners).
• Business Information: For commercial clients ordering bulk LED batten lights or industrial lighting, we may collect company name, tax ID, and purchase order details.
• Technical Data: We automatically collect IP addresses, browser type, operating system, referring URLs, and device information to improve our website performance.
• Usage Data: Information about how you interact with our site, including pages visited, products viewed (such as GU10 LED bulbs or LED bathroom mirrors), and search queries.
• Communication Data: Records of your inquiries about products like fire rated downlights or garden spike lights through email or contact forms.

2. How We Use Your Information

Your data helps us illuminate your world with better service:

• Process orders for LED bulbs, aluminum profiles, and other lighting solutions
• Provide customer support for technical questions about LED drivers or controllers
• Improve our product offerings (like emergency lights or ceiling spotlights) and website experience
• Send order confirmations, shipping notifications, and invoices
• Communicate about promotions, new products (such as cabinet lighting accessories), or lighting trends
• Prevent fraud and enhance security for all transactions
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Payment Processors: To securely complete transactions for E14/E27 LED bulbs or commercial lighting fixtures
• Shipping Providers: To deliver your indoor or outdoor lighting products
• Service Providers: Companies that help with website hosting, analytics, and marketing (with strict confidentiality agreements)
• Legal Compliance: When required by law or to protect our rights, customers, or business
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your lighting purchases:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure storage with industry-standard protections

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login details.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of personal data under certain circumstances
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a structured, machine-readable format
• Marketing Preferences: Unsubscribe from promotional communications

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience for LED products:

• Essential Cookies: Necessary for core functions like secure checkout for downlights and spotlights
• Performance Cookies: Help us understand how customers navigate between LED bulb categories
• Functional Cookies: Remember preferences like currency or regional settings
• Marketing Cookies: Show relevant ads for products like dimmable LEDs or emergency lighting

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our commercial lighting products and services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when revisions were made. We encourage periodic review of this policy.

10. Contact Us